LOLC (CAMBODIA) Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. To support the rapid growth of our operations, LOLC is recruiting the following position:
Digital Banking Acquisition Manager
Main Responsibilities:
- Develop and implement effective sales strategies to acquire new users, merchants, and partners while increasing the usage of digital banking services among recruited merchants.
- Identify and onboard potential target merchants, ensuring compliance with policies and procedures. Build strong relationships to provide a seamless acquisition process and ensure merchants clearly understand the usage of digital banking services.
- Drive revenue growth by identifying sales opportunities for acquiring and onboarding merchants, ensuring continuous engagement and growth.
- Conduct regular market visits to recruit potential clients, high-value merchants, and partners for digital products. Identify cross-selling opportunities to expand into other products and services.
- Build and maintain strong relationships with merchants and business owners to ensure continuous engagement and usage of digital services.
- Oversee the visibility and upkeep of merchant POSM (Point of Sales Materials) to ensure they are up-to-date and active in transactions.
- Work closely with marketing and relevant departments to design and implement promotional campaigns and initiatives to raise public awareness of digital banking products.
- Lead and manage the digital banking sales team, setting performance targets and motivating the team to meet and exceed goals.
- Provide ongoing coaching, training, and support to the digital banking acquisition teams to ensure growth in mobile banking services and merchant partnerships.
- Track and analyze key metrics related to merchant acquisition and team performance, providing regular reports to leadership.
- Direct and guide branches in identifying and onboarding high-value merchants to achieve acquisition targets through motivation and coaching.
- Monitor competitors’ activities in the market and consolidate customer feedback, reporting insights to the management team.
- Plan and execute major national events and programs aimed at driving merchant acquisition and digital banking growth.
- Perform other duties as assigned by Digital Banking Acquisition Management Manager.
Qualifications and Requirements:
- Bachelor’s degree in finance and Banking, or related field.
- Excellent interpersonal skills with the ability to communicate with customers at all levels.
- Experience in door-to-door sales.
- Motivated and driven individual to hit KPIs.
- Proven experience in a similar role, preferably in the same industry.
- Strong analytical skills and experience with customer segmentation and market research.
- Excellent communication and collaboration skills.
- Ability to develop and execute effective marketing strategies.
- Strong product development and policy development skills.
How to Apply For:
Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOLC (Cambodia) Plc. or via email:
[email protected]
096 4211 999/087 400 277