LOLC (CAMBODIA) Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. To support the rapid growth of our operations, LOLC is recruiting the following position:
IT Helpdesk Intern
Main Responsibilities:
- Receive and record issues from all departments and branches.
- Immediately response to issuers if issues need to be resolved urgently or need more information.
- Resolve and follow-up issues in IT department efficiency.
- Manage all information related to incoming call/email/e-system issues and identity the priority.
- All issues need to record into Helpdesk system for further action and follow-up.
- Prepare daily report to all unit Managers, Deputy/Head IT Department, CIO and update their feedback/update issue status into system.
- Prepare monthly summary report for update in IT monthly meeting.
- Follow-up issues with all stakeholders at least 2 times per day and update.
- Able to resolve simple/operational issues and technical issues contact to IT technical units to resolve issue.
- Maintain Change Request document and maintain master backup of in-house system such as CMS, Fixed Asset, E-system… etc.
Qualifications and Requirements:
- A university student in Information Technology or related fields.
- Database skill: Microsoft Access, Microsoft SQL, Oracle, MYSQL etc…
- Code experienced: SQL/Oracle, Microsoft Access.
- Knowledge of PC/Network, HW, SW, WAN/LAN, FTP/VPN, internet, email.
- Good communication skills: ability to effectively communicate among staff and supervisor.
- Good in English: speaking and writing.
- Ability to work under pressure.
Women are Encouraged to Apply!
How to Apply For:
Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOLC (Cambodia) Plc. or via email: [email protected]
096 4211 999/087 400 277
អិលអូអិលស៊ី (ខេមបូឌា) ភីអិលស៊ី បានបម្រើដល់សាធារណជន និងសង្គមកម្ពុជា អស់រយៈពេលជាង២៩ឆ្នាំមកហើយ ហើយក៏ត្រូវបានទទួលស្គាល់ពីស្ថាប័នហិរញ្ញវត្ថុជាតិ និងអន្តរជាតិផងដែរ។ ផលិតផល និងសេវាកម្មរបស់យើង ត្រូវបានបង្កើតឡើងដើម្បីសម្រួលដល់ជីវភាពរស់នៅរបស់អតិថិជនកម្ពុជា។
អាស័យដា្ឋន៖ អគារលេខ ៦៦៦B ផ្លូវលេខ ២៧១ ភូមិក្បាលទំនប់១ សង្កាត់បឹងទំពុនទី២ ខណ្ឌមានជ័យ រាជធានីភ្នំពេញ ព្រះរាជាណាចក្រកម្ពុជា
 ទូរស័ព្ទ៖ (+៨៥៥) ២៣ ៩៩១ ៩៩១  សារអេឡិចត្រូនិច៖ [email protected] |
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